How do I clean my filter coffee machine properly?
Before first use we recommend rinsing the appliance twice with the maximum amount of water and without a coffee filter or coffee. Use the pot to fill the water tank with fresh water. This helps avoid overfilling the tank. The housing of your filter coffee machine and the cold hotplate can be wiped with a soft damp cloth. The glass pot, glass pot lid and filter insert on Melitta® filter coffee machines are dishwasher safe making them easy and convenient to clean (detailed information on each model can be found in the operating instructions enclosed).
The inside of my insulated pot is soiled/ discoloured, what can I do against this?
If this happens we recommend Melitta® Perfect Clean Accessories Cleaner. Its easily soluble formula with active oxygen cleans unpleasant coffee and tea deposits from standard insulated, stainless steel and glass pots. Please note that insulated pots are not dishwasher safe and should not be immersed in water when cleaning. To avoid damage to the glass flask do not use hard or sharp edged objects (e.g. cutlery, dishwashing brushes or similar) to clean.
Which parts of my filter coffee machine are dishwasher safe?
All glass pots, glass pot lids and filter inserts on Melitta® filter coffee machines are dishwasher safe (detailed information on each model can be found in the operating instructions enclosed).
How do I clean my stainless steel insulated coffee jug properly?
Please note that the insulated pots on our filter coffee machines are not dishwasher safe and should not be immersed in water when cleaning. Clean the outer surfaces of insulated pots with a soft, damp cloth. To remove stubborn stains we recommend Melitta® Perfect Clean Accessories Cleaner. When cleaning plastic insulated pots with glass flasks please also note that hard or sharp edged objects (e.g. cutlery, dishwashing brushes or similar) should not be used for cleaning in order to avoid damage to the glass flask.
Why should vinegar not be used to descale the coffee machine?
Household vinegar should not be used to descale coffee machines, since this often does not sufficiently remove limescale and fat deposits. It can also lead to a strong, unpleasant vinegar smell, which can affect the taste of your coffee and make it undrinkable. If products containing vinegar are repeatedly used to descale your coffee machine then this can damage the seals and make them brittle. Descaling agents based on mineral acids are also unsuitable as they can damage the pipes and tubes in your coffee machine. For gentle and thorough cleaning we recommend descalers based on lactic acid or citric acid. Regular descaling will extend your coffee machine’s service life. We recommend descaling using Melitta® Anti Calc Filter Café Machines. Some of our models have 3-in-1 limescale protection with programmable water hardness, a limescale indicator, and a practical descaling programme. This not only reminds you to descale your filter coffee machine, it also provides you with optimal support during the descaling process. This ensures that your filter coffee machine works perfectly. Please note that repairing damage caused by calcification is not covered by the guarantee.
How do I extend the service life of my machine?
Depending on local water hardness your coffee machine may become increasingly calcified over time. The limescale layer on the heating element prevents optimal heat transfer to the water and causes an increase in steam and noise during the brewing process. Very heavy limescale deposits can block the pipes and tubes in your coffee machine and significantly reduce its service life. Regular cleaning and descaling prevents this and extends the service life of your coffee machine.
Which kind of milk can be used in the Melitta® Cremio®?
You can use all kinds of standard milk variants (independent of fat level).Even soy or lactose free milk can be frothed perfectly with Melitta® Cremio®. The protein content is relevant for an excellent milk froth result. The higher the proportion the more stable and fine pored the result.
How long does the frothing procedure take in general?
It depends on the quantity of milk filled in. Usually the preparation takes about 2 to 3 mins.
How do I notice that the preparation is finished?
When preparation has finished, the motor stopped working and the light of the button extinguished.
How can I protect the non-stick coating?
We recommend using a wooden or plastic spoon to remove the milk froth to protect the non-stick coating. Use a soft sponge and washing up liquid for cleaning.
How can I clean the appliance?
The lid and the whisk are dishwasher safe. To clean the non-stick coating in the milk container use a soft damp cloth with some washing up liquid.
How can I clean the power supply station?
Please disconnect the plug from the power outlet to clean the power station. Clean the station simply with a soft damp cloth and ordinary washing up liquid.
Why does the left control light flash blue after I press the button?
The left control light on the button flashes blue when the appliance is still too hot after the previous use. Allow the appliance to cool for a few minutes.
Why is the milk froth result not ideal?
The milk container might not be filled up to the minimal quantity (see indication mark) and the whisk has no or too little contact with the milk. Rinse out the appliance carefully and let it cool down. Afterwards you can start the preparation again.
Why does the milk froth overflow over the lid?
Probably the appliance is overfilled. Disconnect the plug from power outlet, let the appliance cool down and clean the appliance. Afterwards you can start the preparation again. If necessary use a different type of milk that produces less froth, or for especially frothy types of milk, fill less milk into the milk container.