Cleaning-Material
How do I clean my filter coffee machine properly?
Before first use we recommend rinsing the appliance twice with the maximum amount of water and without a coffee filter or coffee. Use the pot to fill the water tank with fresh water. This helps avoid overfilling the tank. The housing of your filter coffee machine and the cold hotplate can be wiped with a soft damp cloth. The glass pot, glass pot lid and filter insert on Melitta® filter coffee machines are dishwasher safe making them easy and convenient to clean (detailed information on each model can be found in the operating instructions enclosed).
The inside of my insulated pot is soiled/ discoloured, what can I do against this?
If this happens we recommend Melitta® Perfect Clean Accessories Cleaner. Its easily soluble formula with active oxygen cleans unpleasant coffee and tea deposits from standard insulated, stainless steel and glass pots. Please note that insulated pots are not dishwasher safe and should not be immersed in water when cleaning. To avoid damage to the glass flask do not use hard or sharp edged objects (e.g. cutlery, dishwashing brushes or similar) to clean.
Which parts of my filter coffee machine are dishwasher safe?
All glass pots, glass pot lids and filter inserts on Melitta® filter coffee machines are dishwasher safe (detailed information on each model can be found in the operating instructions enclosed).
How do I clean my stainless steel insulated coffee jug properly?
Please note that the insulated pots on our filter coffee machines are not dishwasher safe and should not be immersed in water when cleaning. Clean the outer surfaces of insulated pots with a soft, damp cloth. To remove stubborn stains we recommend Melitta® Perfect Clean Accessories Cleaner. When cleaning plastic insulated pots with glass flasks please also note that hard or sharp edged objects (e.g. cutlery, dishwashing brushes or similar) should not be used for cleaning in order to avoid damage to the glass flask.
Why should vinegar not be used to descale the coffee machine?
Household vinegar should not be used to descale coffee machines, since this often does not sufficiently remove limescale and fat deposits. It can also lead to a strong, unpleasant vinegar smell, which can affect the taste of your coffee and make it undrinkable. If products containing vinegar are repeatedly used to descale your coffee machine then this can damage the seals and make them brittle. Descaling agents based on mineral acids are also unsuitable as they can damage the pipes and tubes in your coffee machine. For gentle and thorough cleaning we recommend descalers based on lactic acid or citric acid. Regular descaling will extend your coffee machine’s service life. We recommend descaling using Melitta® Anti Calc Filter Café Machines. Some of our models have 3-in-1 limescale protection with programmable water hardness, a limescale indicator, and a practical descaling programme. This not only reminds you to descale your filter coffee machine, it also provides you with optimal support during the descaling process. This ensures that your filter coffee machine works perfectly. Please note that repairing damage caused by calcification is not covered by the guarantee.
How do I extend the service life of my machine?
Depending on local water hardness your coffee machine may become increasingly calcified over time. The limescale layer on the heating element prevents optimal heat transfer to the water and causes an increase in steam and noise during the brewing process. Very heavy limescale deposits can block the pipes and tubes in your coffee machine and significantly reduce its service life. Regular cleaning and descaling prevents this and extends the service life of your coffee machine.
Fully Automatic Espresso Machine
How is coffee made in a fully automatic machine? What is the difference compared to a classic filter coffee machine?
In a fully automatic coffee machine the coffee beans are freshly ground. The coffee is made in a short time under high pressure, whereas with a classic filter coffee machine the water flows through the ground coffee in the filter without pressure. The high pressure in a fully automatic machine means that the flavours are quickly released. A classic filter machine needs more time to release the full flavour of the coffee.
Where can I buy an appliance?
Our fully automatic coffee machines are available from consumer electronic stores, and all good specialist stores. Find a retailer near you here.
Where can I buy accessories such as cleaning tabs and descaling powder for Melitta® fully automatic coffee machines?
Our accessories are available from consumer electronic stores which sell our fully automatic coffee machines. You can also order them directly from our online shop at coffeeworkz.com
How long is the guarantee when I buy a new Melitta® Caffeo®?
The current guarantee conditions apply to new appliances bought after 01 September 2013. You can find the exact conditions here.
What is the grinder made of?
The grinder in your Melitta® Caffeo® fully automatic coffee machine is made of hardened steel and is therefore especially durable.
What kind of milk is recommended for firm, frothed milk?
It is important to use cold milk (approx. 4-8°C) for firm, fine-pored frothed milk. The protein content of the milk should be at least 3.3g per 100ml milk, ideally higher. The fat content is only important for a full bodied flavour. Use milk which is as fresh as possible, do not use milk shortly before its best before or use by date.
Why does the machine no longer brew coffee? Why does no coffee come out of the outlet?
a) The brewing unit may be blocked.
Remove the brewing unit following the instruction manual and clean the metal sieve in the brewing unit with warm water. Feel over the surface of the sieve to see if any ground coffee deposits remain. Finally place the brewing unit back in the machine. For Caffeo® Bistro / Caffeo® Lounge / Caffeo® Gourmet /Caffeo® CI® / Caffeo Barista® T / Caffeo Barista® TS:
Open the lid of the ground coffee chute for at least 5 seconds and then close it again. Press the coffee dispensing button, this will start the rinsing programme.
b) The grinder may be set too fine. During grinding set the lever on the grinder to coarse and adjust the setting after every 500-1,000 cups of coffee.
c) Carry out the cleaning and descaling programme.
Milk Foamers
Which kind of milk can be used in the Melitta® Cremio®?
You can use all kinds of standard milk variants (independent of fat level).Even soy or lactose free milk can be frothed perfectly with Melitta® Cremio®. The protein content is relevant for an excellent milk froth result. The higher the proportion the more stable and fine pored the result.
How long does the frothing procedure take in general?
It depends on the quantity of milk filled in. Usually the preparation takes about 2 to 3 mins.
How do I notice that the preparation is finished?
When preparation has finished, the motor stopped working and the light of the button extinguished.
How can I protect the non-stick coating?
We recommend using a wooden or plastic spoon to remove the milk froth to protect the non-stick coating. Use a soft sponge and washing up liquid for cleaning.
How can I clean the appliance?
The lid and the whisk are dishwasher safe. To clean the non-stick coating in the milk container use a soft damp cloth with some washing up liquid.
How can I clean the power supply station?
Please disconnect the plug from the power outlet to clean the power station. Clean the station simply with a soft damp cloth and ordinary washing up liquid.
How high is the power consumption in standard mode?
The power cosumption is 450 W.
How high is the power consumption in OFF mode?
The power consumption is less than 1 W.
Why does the left control light flash blue after I press the button?
The left control light on the button flashes blue when the appliance is still too hot after the previous use. Allow the appliance to cool for a few minutes.
Why is the milk froth result not ideal?
The milk container might not be filled up to the minimal quantity (see indication mark) and the whisk has no or too little contact with the milk. Rinse out the appliance carefully and let it cool down. Afterwards you can start the preparation again.
Why does the milk froth overflow over the lid?
Probably the appliance is overfilled. Disconnect the plug from power outlet, let the appliance cool down and clean the appliance. Afterwards you can start the preparation again. If necessary use a different type of milk that produces less froth, or for especially frothy types of milk, fill less milk into the milk container.
Manual Brewing
The SAFETY VALVE whistles and It loses water from the valve?
Perform cleaning and maintenance of the valves
a) Inspection valve:
In some cases drinking water causes limescale deposits in the coffee machine valve hole: the
consequences are the risk of the valve becoming clogged and the product malfunctioning. With
the new valve that can be inspected the problem of limestone obstructions can be avoided by
using the small piston coming out of the valve: it is sufficient during normal washing operations
to move the piston along its axis.
b) Valve not inspectable:
To clean the valve, we recommend using a pin.
Note:The valves are NOT available as spare parts.
The coffemarker doen’t work well?
We recommend cleaning and REPLACEMENT of all parts, funnel filter, plate and gasket.
Check that the column is free
Do not press the coffee too much and use the appropriate mixture
Check that it is properly closed.
Leaking from the thread?
Grease the fillets with edible oil or Vaseline. Check that it is properly closed.
The steel coffee maker does not trigger on the induction plate?
Carefully read the instructions for use of the induction plate and check the minimum diameter necessary for the plate to read the coffee maker. Place the coffee maker on the inductor of suitable size, usually the smallest. Use to minimum power for a tasty coffee.
Stains inside the boiler or in the upper part?
Carefully read the Instructions for Use, to avoid the formation of stains it is necessary that the coffee maker is well dried after washing. Cleaning with a damp sponge and baking soda helps to remove stains.
The boiler is brownish?
Cause:The boiler darkens when it remains on the heat source too long after having dispensed, no water remains in the boiler and therefore the temperature rises and changes the color of the metal.
Action:The browning of the boiler is irreversible. No impact on functionality of the product.
Rust in the water tank?
Cause:In the boiler is present rust because the metal of the boiler during use suffered sever everheating and your structure is damage.
Action:The rust on the boiler is irreversible. This is misuse.
The cream is not satisfactory?
Read the Instructions for Use carefully. Respecting the right doses of water and coffee, it is important to use a mixture of suitable coffee, minimum 70% robust and 30% Arabica. The flame must be suitable for the diameter of the coffee maker but lively.